Customer Support Dialogues
Multi-turn support chats in natural English and Spanish, with intent and resolution labels.
Mission brief
We are fine-tuning a multilingual support model and the public corpora are either synthetic or ancient. We want realistic, multi-turn dialogues (4 to 12 turns) between a customer and an agent about telecom, banking or e-commerce issues. Label the customer intent and whether the issue was resolved. Write them yourself, role-play with an agent, or mine your own (consented) transcripts. No PII.
Required fields
Every item must include all of these keys.
Quality bar
Natural spoken English or Spanish with realistic typos allowed. 4 to 12 turns. Intent from: billing, outage, refund, delivery, account, other. No names, phone numbers or account ids.
Example items
"Hi, why is my bill double this month?" ... | telecom | billing | true | 6
Deliveries
2 hunters
@KennethNwafor16In review5 items delivered · AI score 58 · 9d ago- +120 $POD@noor_labelsAccepted30 items delivered · 30 accepted · AI score 93 · 1mo ago